Shipping Policy

Shipping Policy

At NiMay Stone, we are committed to delivering your exquisite handmade jewelry with care and efficiency. Please review our shipping policy to understand how we handle shipping and delivery.

Domestic Shipping

1. **Processing Time and Costs:**
- All orders are processed within 4-5 business days.
- Customized or personalized items may require additional processing time, which will be communicated at the time of order placement.
- Shipping costs are calculated at checkout based on the weight and destination of the package.

3. **Tracking Your Order:**
- Once your order is dispatched, you will receive a shipping confirmation email with a tracking number.
- You can track your order status on our website using the tracking number provided.

Additional Information

1. **Shipping Address:**
- Please ensure that your shipping address is correct and complete to avoid any delays or delivery issues.
- NiMay Stone is not responsible for packages delivered to an incorrect address provided by the customer.

2. **Lost or Damaged Packages:**
- In the rare event that your package is lost or damaged during transit, please contact us at dokenisha1@gmail.com immediately.
- We will work with the shipping carrier to resolve the issue and ensure you receive your order.

3. **Delays:**
- While we strive to deliver your order within the estimated time frame, unforeseen circumstances such as weather conditions, holidays, and carrier delays may affect delivery times.
- We appreciate your understanding and patience in such situations.

Contact Us

For any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team at dokenisha1@gmail.com. We are here to assist you and ensure a smooth shopping experience with NiMay Stone.

Thank you for choosing NiMay Stone!

Warm regards,

Nisha Doke
Founder & Designer, NiMay Stone